How a Truck Parts Business Fixed Their Inventory Problems With Custom Software

Is Your Old Software Costing You Money?

Do you run your business on old software?

Maybe it is MS Access. Maybe it is a system someone built 15 years ago. Maybe it is a mix of spreadsheets and manual paperwork.

It worked fine at first. But now it is slow. The numbers are wrong. Your team wastes time fixing mistakes. And you worry - what happens if it crashes one day?

This is the story of a business that felt exactly the same way. And what happened when they got help.

Who Is The Farber Consulting Group?

Before diving into the case study, it helps to understand who did the work.

The Farber Consulting Group, Inc is a custom software development and remote DBA consulting firm based in Marlboro, New Jersey. Founded in 1992, the firm has over 30 years of experience helping businesses replace outdated legacy systems with modern, custom-built software solutions tailored to their exact operational needs.

Their team includes developers with over three decades of hands-on experience and a Microsoft SQL Server MVP - a prestigious designation awarded by Microsoft that gives their team direct access to the MS SQL development team. Notable clients include Johnson & Johnson, Avis Car Rental, and Dassault Aircraft Industries.

Their core expertise spans custom software development, MS Access and Visual FoxPro migration to the cloud, remote DBA services for MS SQL and MySQL, ERP and CRM integration, inventory management systems, and web scraping applications.

The Client: A Truck Parts Distributor in New Jersey

Transport Specialties International sells truck parts. They have a large warehouse with thousands of different parts.

For years, they used an old MS Access database to track everything. At first, it worked okay.

But as the business grew, the system got worse and worse. Things started going wrong. And the problems were costing them real money.

The Problem: 5 Things That Were Going Wrong

When The Farber Consulting Group Inc. first looked at the business, they found 5 big problems.

Problem 1: The inventory numbers were wrong.

The system said a part was in stock. But when staff went to find it - it was not there. Or parts were on the shelf but not showing in the system.

This caused big problems. Customers did not get what they ordered. Staff had to buy parts at the last minute - at higher prices.

Problem 2: Nobody knew where anything was.

The warehouse had thousands of parts in different locations. But the system could not tell you where a specific part was stored.

Staff had to physically walk around the warehouse to find things. This wasted a lot of time every single day.

Problem 3: They had no idea if they were paying too much.

When buying parts from suppliers, they had no way to compare prices quickly. They could not see what competitors were charging either.

So they often paid more than they needed to. That hurt their profits.

Problem 4: Reports took hours to make.

To get a simple report - like "how much stock do we have?" - staff had to pull data from different files, copy it into Excel, and fix it by hand.

This took 3 to 4 hours. And the numbers were often still wrong.

Problem 5: The system could not grow with the business.

Every time they added a new product or supplier, things got more complicated. The old system was at its limit. There was no room to grow.

The Solution: A Custom System Built Just for Them

The Farber Consulting Group Inc. did not sell them an off-the-shelf product. They did not say "just use this popular software and make it work."

Instead, they sat down with the business owner and the team. They asked questions. They watched how people worked. They understood the real problems.

Then they built a completely custom system - designed for this business and no one else.

Here is what the new system could do.

See the whole warehouse on a screen.

The new system showed a digital map of the warehouse. You could click on any room, any shelf, any drawer - and instantly see what was there and how much was left.

No more walking around looking for parts. Everything was visible on a screen in seconds.

Automatically check competitor prices.

The Farber team built a smart tool that went online and checked prices from other suppliers and competitors automatically. Every day, the system collected this price data and showed it in one place.

Now the purchasing team could see - are we paying a fair price? Is there a better deal somewhere else? They could make smarter buying decisions and save money.

Send alerts when stock gets low.

The new system watched inventory levels automatically. When a part was running low, the system sent an alert. Staff could order more before the shelves went empty.

No more emergency orders. No more paying rush prices. Just calm, planned purchasing.

Create reports in under a minute.

Instead of spending hours pulling data from different files, managers could now click one button and get a full report in less than 60 seconds.

Sales trends. Stock levels. Supplier prices. Competitor comparisons. All in one place. All up to date.

Work from any device, anywhere.

The old system only worked on one desktop computer in the office. The new system worked on any computer, tablet, or phone - anywhere in the world.

A manager could check stock levels from home. A staff member could look up a part while standing in the warehouse. No more running back to one computer to check things.

Ready to grow.

The new system was built to handle more products, more suppliers, and more locations without any extra work. The business could now grow without the technology holding them back.

How Farber Builds Software - Step by Step

One of the best things about working with The Farber Consulting Group is how they work. They do not just start writing code straight away.

They follow a clear 6-step process:

Step 1 - They assign a project manager to you.
One person is in charge of your project from start to finish. You always know who to call.

Step 2 - They study your business.
They talk to your employees. They look at how you work. They find out what is really going wrong — not just what you think is wrong.

Step 3 - They write everything down.
Before building anything, they create a document that describes exactly what the software will do. You read it. You agree to it. No surprises later.

Step 4 - They design the system.
They design the database properly from the start. This means it will be fast, accurate, and will not have duplicate or messy data.

Step 5 - They build it and show you early.
They build a working first version quickly so you can see it and give feedback. You are never left wondering what you are going to get.

Step 6 - They launch it carefully.
They do not just switch everything on at once. They test it. They get feedback. They fix any issues. And after launch, they cover all bugs for 3 months for free.

The Results: What Changed After 90 Days

Here is what improved after the new system was put in place:

The business owner said it felt like "turning on the lights in a room you did not know was dark."

The money saved on smarter purchasing - thanks to the competitor price checking tool - paid back a big part of the project cost within the first six months.

What This Means for Your Business

If you are reading this and thinking - "that sounds like my business" - you are not alone.

Many business owners are running on old systems. MS Access. Visual FoxPro. Spreadsheets. Systems that someone built years ago and nobody fully understands anymore.

Here is the truth:

Your old system is costing you money - even if you cannot see it clearly.

Every hour your team spends fixing wrong inventory numbers is money lost. Every emergency order at a high price is money lost. Every report that takes half a day to make is time lost. It adds up fast.

Ready-made software will probably not solve your problem.

Big software packages like SAP are built for average businesses. If your business has its own way of doing things - its own products, its own processes - a generic system will not fit. You will spend more time and money trying to make it work than it is worth.

Custom software pays for itself.

A good custom system saves money on purchasing, cuts staff time, reduces mistakes, and helps you make better decisions. Most businesses get their money back within 1 to 2 years.

Switching systems does not have to be painful.

The Farber Consulting Group Inc. has done this many times. They move your old data across. They train your team. They launch carefully. And they stay with you after launch to make sure everything works.

Ready to Fix Your Old System?

Your old system has done its job. But it is time to move on.

The Farber Consulting Group Inc. has been helping businesses like yours since 1992. They know how to take a messy, broken system and replace it with something clean, fast, and built just for you.

Transport Specialties International cut their purchasing costs by 40%. Their inventory went from 60% accurate to over 98%. Their team stopped wasting hours every day on things the new system handles automatically.

Your business can do the same.

Call The Farber Consulting Group Inc. today: 732-536-4765
Helping businesses grow with custom software since 1992.